Elkhorn Valley Bank

Main Branch

800 West Benjamin Avenue
P.O. Box 1007
Norfolk, NE 68701
(402) 371-0722 - Phone
(402) 371-2847 - Fax

Lobby:
Monday - Friday: 8:00 AM to 5:00 PM
Saturday: 8:00 AM to 12:00 PM

Drive Thru:
Monday - Friday: 7:30 AM to 6:00 PM
Saturday: 7:30 AM to 12:00 PM

Browser Hijacking

Recently we have been contacted by some customers of Elkhorn Valley Bank & Trust who have fallen victim to Browser Hijacking. Browser hijacking is the modification of a web browser's settings. The term "hijacking" is used as the changes are performed without the user's permission. A browser hijacker may replace the existing home page, error page, or search page with its own. These are generally used to force hits to a particular website, increasing its advertising revenue. Some browser hijacking can be easily reversed, while other instances may be difficult to reverse. Various software packages exist to prevent such modification. The homepages that are set by hijackers are often search pages, and many of these programs are spyware programs that track personal data. Most installers will give users the opportunity to accept or decline an offer to install a hijacker; however, the request to decline the offer is often ignored or presented in a very confusing manner  

How can you tell is your browser has been highjacked?  If you ever go to a website and a secondary browser window automatically opens that might initially appear as though it is associated with the website you are trying to access you may have been hijacked.  Many times this secondary window will include an offer for you to complete a survey or purchase a product related to the business or industry related to the website you are trying to visit.  For example, if you were to go to our website, www.elkhornvalleybank.com, and a second window opens up saying for example "Elkhorn Valley Bank customer, you have been selected to complete a survey".  This second window is not associated with Elkhorn Valley Bank & Trust and is most likely a product of a browser hijacking.  You should close the window and have your computer looked at to see if your browser has been highjacked.

As a reminder, Elkhorn Valley Bank & Trust will never ask you to participate in a survey, solicit any offers requiring online payment, ask for your Social Security Number, debit or credit card number, password or PIN through an email, a web site, or an unsolicited phone call.  Please report any fraudulent attempts by calling (402) 371-0722

Posted on: Friday, March 21, 2014
Last modified on: Friday, March 21, 2014

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